Privacy Policy

The short version

When you order, we hold the minimum needed to deliver: your name, email, shipping address, and order details. That information is used to fill your order, handle refunds, and answer support questions. It is never sold or rented, and this site does not run advertising trackers.

What we collect

• Contact and delivery details you enter at checkout: name, email, phone (optional), and shipping address.
• Order history: what you bought, how much it cost, and where it shipped.
• Support correspondence, if you write to us.
• Basic technical data (pages viewed, device type) only in aggregate, if used at all, to keep the site running.

How we use it

• To confirm and fulfill orders, including shipping updates.
• To process refunds under the 60-Day Skin-Feel Promise.
• To respond to your messages.
• To meet legal obligations, when required.

What we do not do

• We do not sell, rent, or trade your personal information.
• We do not use advertising trackers or sell your data to ad platforms.
• We do not ask for, or store, credit card numbers. Payments are handled entirely by the payment provider at checkout.

Payment and shipping partners

To complete an order, the minimum necessary details are shared with the payment provider (to authorize the charge) and the shipping carrier (to deliver the package). Each partner only receives what that step requires, and each is bound by its own privacy terms.

Your choices

Write to hello@napea.us any time to ask what we hold about you, to correct it, or to have it deleted. We will act within a reasonable time and confirm when it is done.

Children

This store sells cosmetics and is not directed at anyone under 13. We do not knowingly collect information from children.

Changes

If this policy changes, the updated version will appear on this page with a new date.

Questions? Email hello@napea.us.